Privacy Statement

We respect your privacy and are committed to protecting your personal data. This privacy statement explains how we collect, use, and protect any information that you provide to us when you use this website.

Information We Collect

We collect personal information from you when you use our contact form to request a quote. You provide your name, email address, and phone number so that we can respond to your query. We store this data securely on our web server and it is only accessible by our staff members. We also forward your details to the email account of the relevant specialist who will handle your query.

In addition, we utilise cookies on this website to collect data about your visit for technical troubleshooting and marketing purposes. Cookies collect your IP address, browser version, and the pages you access. This helps our technical team diagnose and fix any issues with the website functionality. We also share this data with our marketing partner to create targeted campaigns aligned with our users’ interests. You can disable cookies in your browser if you do not wish to share this information. This information is never sold to any other third party.

How We Use Your Information

The personal details you provide through our contact form are used solely to contact you and respond to your query for services. We will not share your information with any third parties except for the specialist handling your request.

The technical data we collect from cookies is aggregated and does not identify you personally. We use it troubleshoot website functionality and work with our marketing partner to understand our visitor demographics for tailored advertising campaigns.

Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. The data from our contact form is stored only on our secure internal systems and is accessible only by authorized staff.

Your Rights

You have the right to request access to the personal data we hold about you in order to verify, correct, or delete it. Please contact us if you would like to exercise any of these data subject rights.

Changes to This Privacy Statement

We may occasionally update this privacy statement as needed to reflect changes in our data practices. We encourage you to check back periodically to stay informed about how we handle your personal information.

Contact Us

If you have any questions or concerns about this privacy statement or how we’ve handled your personal data, please contact us at info@minchersurveys.co.uk